April 1, 2025

Expert session Data Driven Metro Map

Join the discussion on the further development of the Metro Map.

Improving care with Metro Mapping

Expert session 2025

On April 1, the “Data Driven Metro Map” expert session took place.

During this session, we explored potential future scenarios for a data-driven Metro Map. Together with a group of experts, we identified key opportunities and ambitions for further development. Mark Mulder, internist-oncologist at Erasmus MC, shared insights from his clinical experience, highlighting developments that could be especially valuable for physicians. We also gathered valuable input from UMCG, ESHPM, Catharina Hospital, Radboudumc, Sigra, and Johnson & Johnson.

De input die we tijdens de sessie hebben ontvangen, wordt momenteel verwerkt door een afstudeerder van de Metro Mapping Foundation.

De presentatie van de bijeenkomst delen we graag met iedereen die interesse heeft in Metro Mapping.

Do you have an interesting perspective of your own that you would like to add to this discussion? f so, feel free to contact us at contact form.

Service design

Service design is a field within design in which not one product but complete services are developed (or existing services are improved). Service designers work in the design process together with customers and the service provider. They use design methods to develop solutions for everything that is involved in service provision: the contacts between customers and service provider, the process and also all kinds of information and products that are used in the service provision. Service design is used to develop a user-friendly and consistent service that contributes to a predetermined goal.

Metro Mapping is a service design method with which care paths are (re)designed. A care path is the service that arises between a care organization and patients. Metro Mapping is being developed to support shared decision-making in a care path.