April 1, 2025

Expert session Data Driven Metro Map

Join the discussion on the further development of the Metro Map.

Improving care with Metro Mapping

This expert session is for professionals with expertise in the digitization of healthcare processes.

Program

In this expert session, we will discuss and explore the development opportunities for Metro Mapping. The program consists of:

  • Exploring opportunities for further development of the Metro Map
  • Multidisciplinary brainstorming session with experts in:
    • Healthcare
    • Hospital data management
    • Microsoft applications
    • ICT architecture
    • Metro Mapping
  • Evaluation of innovation opportunities, including:
    • Connecting the Metro Map to data
    • Integration with dashboards
    • Enabling online collaboration
  • Prioritizing opportunities and defining next steps

Location: Erasmus MC, Rotterdam

Sign up

Do you have expertise in Metro Mapping and want to be part of this session? Got a great idea or an interesting insight? Sign up now, and we will add you to the list of interested participants!

The expert session will take place on April 1, 2025, from 9:30 to 11:00.

Service design

Service design is a field within design in which not one product but complete services are developed (or existing services are improved). Service designers work in the design process together with customers and the service provider. They use design methods to develop solutions for everything that is involved in service provision: the contacts between customers and service provider, the process and also all kinds of information and products that are used in the service provision. Service design is used to develop a user-friendly and consistent service that contributes to a predetermined goal.

Metro Mapping is a service design method with which care paths are (re)designed. A care path is the service that arises between a care organization and patients. Metro Mapping is being developed to support shared decision-making in a care path.