June 5, 2025

Workshop Metro Mapping for experienced users

Using Metro Mapping in your organization

Improving care with Metro Mapping

This workshop is interesting for experienced users of Metro Mapping.

Program

During this workshop, we will dive deeper into the Metro Mapping method. The program includes:

  • Embedding Metro Mapping in your organization.
  • Effective ways to share Metro Maps.
  • Building an active Metro Mapping community.
  • A demonstration of the Data Driven Metro Map.

There will be space during the workshop to share your experiences, so we can learn from each other and strengthen the method together.

Location: Utrecht

Sign up

Are you an experienced user of Metro Mapping? Then this meeting is very interesting for you. We hope that you will participate and share your experiences with us and fellow users. Excited? Sign up and we will send you an invitation email for the workshop. There are no costs associated with participating in this workshop.

The workshop will take place on June 5, 2025, from 15:00 to 17:30.

Service design

Service design is a field within design in which not one product but complete services are developed (or existing services are improved). Service designers work in the design process together with customers and the service provider. They use design methods to develop solutions for everything that is involved in service provision: the contacts between customers and service provider, the process and also all kinds of information and products that are used in the service provision. Service design is used to develop a user-friendly and consistent service that contributes to a predetermined goal.

Metro Mapping is a service design method with which care paths are (re)designed. A care path is the service that arises between a care organization and patients. Metro Mapping is being developed to support shared decision-making in a care path.